Inbound Customer Service Representative Insurance- Work From Home Option

Inbound Customer Service Representative - Work From Home Option
Job Number: 154821

Customer Service – Inbound Call Center

• Potential to work from home after completing on-site training and proven job proficiency; must live within 60 miles of the Phoenix, AZ office.
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We’re Hiring for December 2018!

Progressive is growing and we’re looking for talented people to join our call center team. We can help you find a position that best fits your skills and experience, whether you’re searching for a new job or are interested in continuing your career. As a successful, always evolving company, Progressive may be that perfect place for you.

For our call center reps it’s all about helping people. We have a variety of positions available where you can apply your passion by assisting our customers with their insurance needs.

Job Opportunities:

• Customer Service Reps to support existing customers managing their policies

We’ll provide you with extensive training and pay you while you learn. You’ll have the support of a collaborative team and the opportunity to develop your career with Progressive.

Pay Rate: $16.25 to $20.00 per hour depending on experience, plus

• $500 sign-on bonus if you already have a Property & Casualty license
• An additional 10-15% when you work evening or weekend hours
• An annual bonus of up to 16% of your salary! Our bonus program rewards each of us based on company performance

Work Location: Phoenix, Arizona

• Potential to work from home after completing on-site training and proven job proficiency

Schedule: Most schedules will include a weekend day and evening hours.

Customer Service Start Date - Monday December 10, 2018

Training schedule: Monday, Tuesday, Wednesday, Thursday, Friday, 9:00am - 5:45pm for 12 weeks

Work Schedule (after training) - you have 3 full-time schedule options to choose from

• Sunday, Monday, Tuesday, Wednesday, Thursday 12:30pm – 9:30pm
• Monday, Tuesday, Thursday, Friday, Saturday 11:00am – 8:00pm
• Monday, Wednesday, Thursday, Friday, Saturday 10:00am – 7:00pm

What we look for:

We’re looking for talented people who strive for excellence and have a passion for helping others.

Qualifications: One or more years of college education or relevant work experience. Work or educational experience must include:

• Customer service, sales and/or influencing others
• Fast paced and changing environment
• Multitasking and time management
• Effective communication, verbally and in writing
• Computer skills

Benefits & Perks:

As the third largest auto insurance company, Progressive offers the confidence and stability that comes with working for a successful and growing organization. Progressive employees also benefit from:

• Paid training, tuition assistance and career development
• Diverse, welcoming culture with Employee Resource Groups
• Casual dress (yes, you can wear jeans to work!)
• Onsite gym and wellness program with discounts and rewards
• Onsite healthcare at large locations
• The standard benefits (medical, dental, vision, paid time off, 401k)

Apply now and we’ll help you begin your Progressive career in a job you’ll love

PHXWFHOPTION

Job: Contact Center

Primary Location: United States-Arizona-Phoenix

Schedule: Full-time

Employee Status: Regular